Clock in when you arrive, clock out when you leave, from the Clock page on your phone. It only works inside the shop. If you forget, tell your manager; they can fix the times with a note, and the fix is on record.

Your week is on the Clock page: hours so far, and your schedule if the shop keeps one. Your pay period total is on Pay period.

Tickets. Open one for every device at the counter: customer name and phone, the device, its IMEI (or tick why it cannot be read), what is wrong, and any deposit. Print the slip for the customer. As you work, move the ticket along with the buttons; add the parts you used (pick from stock so the shelf count stays right); write notes as you go. When it is ready, tell the customer from the ticket. At pickup, take the balance and print the receipt. A manager can release a ticket with a balance owing; you cannot.

Sales. Quick sale for anything sold over the counter: search or scan the item, quantity, how they paid, done. The tax is added for you. If you rang something up wrong, ask a manager to void it; you can see your own sales on the Sales page.

Parts arrived? On Purchases, mark the line received. If it was for a ticket, the ticket moves on by itself.

Stock. Search by name or scan the barcode. If you cannot find an item, add it on the spot. When the manager runs a stock count, walk the shelf and type what you see; only the rows you fill in are recorded.